Privacy Policy

Dear Esteemed Members on the platform,

Privacy and protection of your personal information is very important to us. Because we collect and/or store certain information from and about you, it is necessary for you to understand and agree to our privacy policy. By using our platform/website (Site) and the services provided on or through the Site (Services), you consent to our Privacy Policy.

This Policy discloses what information we collect about you and how do we use it. We also detail below our security policy, which describes how your personal information is protected both electronically and physically.

Information that we may collect from you and about you

We may collect personal and personally identifiable information from you while you use our Site and/or the Services. The information may need to be submitted during registration or may be asked by us at a later stage or may be captured automatically by our systems, depending on your use of the Site and/or the Services. Some of the information that is sought from you must be provided and some is optional. We use this information solely for the purpose of business transactions with you.

In addition to the above information, we also gather names, phone numbers and email addresses of the people, who contact us through our Site with questions about us or the Services. We collect this information for the sole purpose of responding to such inquiries.

We also collect information about your computer and your visits to our Site (automatically), such as your IP addresses, MAC IDs (or any other similar unique identifier), geographical location, browser type, length of visit and page views through the use of log files. We use this information in the provision, maintenance, administration of our Site and Services, research and analysis for improving our Site and Services, to evaluate the success of particular marketing/advertising campaigns, search engine optimization strategies, marketing activities, and for keeping a record of the transactions entered into through the Site. We maintain such information in our logs. We also use such information for optimizing our Site.

No personal or personally identifiable information about any user that is collected by us will ever be used in any manner that is contrary to applicable laws and regulations.

How and When Your Information Is Shared With Other Parties

As we are a platform, we share information of solution providers with solution seekers and vice versa in normal course of our business operations. Information is shared with these third parties only to the extent necessary for us to successfully complete the transactions in hand. All members/solution providers/solution seekers on the platform are required to protect the information of other members, shared by the platform in normal course of business. Use of this information for purpose other than to complete the transactions in hand is breach of ethics. We expect every member on the platform to hold highest standards of ethics and mutual respect for fellow members by protecting and ensuring privacy of the shared information.

We share the information with internal team and Franchise/Franchise owners and their team to the extent required for smooth functioning of the business. Our Technology support team also has access to information available on the platform about members or transactions. Both Franchise and Tech support team are also bound by this Privacy policy. In addition, we have agreements in place with these entities to ethically and legally bound them on data privacy.

We may share your information in case of transfer or potential transfer of our business, in which case the transferee will be legally and contractually required to keep your information private and secure.

We may also share your information with law enforcement or other government agencies as required by law. We reserve the right to disclose your personal and personally identifiable information when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process.

You can view and change/update your information

You can access all of your personal information by visiting your profile in the Log-In section of our website. If you need to change any information in your profile, or if you have any questions related to your privacy, you can anytime contact us. (www.smevalueadvisors.com)

Communications from our Site

When you register on our Site, initiate a transaction, complete a transaction, introduce your relationships to the platform etc. you may receive emails and/or SMSs that confirm specific actions. We may also send you responses to your emails and queries. From time to time, we may also send user surveys, campaigns, requests for user feedback regarding your experience of the Site or Services or Marketing offers. The completion of these surveys or requests for feedback or acceptance of any offer is strictly voluntary.

Passwords

We generate a One-time-Password (OTP) every time you Log-in the platform – www.SMEValueAdvisors.com for best safety purpose. We generate these passwords using strong encryption algorithms so that they are highly secure. Your password is not known to any employee or third party with whom we may partner, and we will never ask for your password as a means of identifying yourself. You should never share your password with anyone, and if you ever receive a call or an email purporting to come from us that asks for your password, you should immediately contact us. (www.smevalueadvisors.com)

Web-related Information Collection

We use cookies on our web site. Cookies are used to gather statistical data, such as which pages are visited, what is downloaded, the ISP’s domain name and country of origin, and the addresses of sites visited immediately before and after coming to our site, as well as your “click stream” activity (meaning, the paths taken by visitors to our site as they navigate from page to page). This anonymous data is aggregated for analysis to ensure proper functioning of our site, in terms of navigation and usability. It is also used to measure effectiveness of our outreach/marketing activities.

Compliance with Laws

Since we and the Site are resident in India we comply with all applicable Indian laws. Indian laws require us to keep your personal information private and take adequate security measures for keeping your personal information secure. We may also be required to maintain your personal information with us for a given period of time in order to be compliant with applicable laws. We take all steps to ensure compliance with all applicable laws at all times.

Security Policy

We have in place adequate safeguards for protecting your personal and business information through strict policies and procedures, both electronically and physically. All data collected by us is considered highly confidential, and is maintained in a password protected environment. The security of the data is achieved through a combination of network firewalls and servers with hardened operating systems. All our systems and servers are housed in a secure facility. Access to the systems and servers, both physical and electronic, is controlled and sanctioned by one of our high-ranking officer.

Changes to this Policy

We reserve the right to make changes to this Policy. If we do this, we will notify you of any such changes by posting the revised Privacy Policy on the Site or by sending you an e-mail. You should check this Privacy Policy link on our Site periodically for changes. All changes shall be effective upon posting or communication.

Your Questions

In case you have any questions regarding our Privacy Policy, you may anytime contact us. (www.smevalueadvisors.com)